Privacy Policy

Last Updated: October 7, 2024

About this Privacy Policy

The International Intelligent Diamond Association (IIDA) is committed to respecting and protecting your privacy. This Privacy Policy applies to every IIDA website, event, application, and service that references or links to this Privacy Policy (collectively referred to as "Services"). This Privacy Policy may be supplemented by additional privacy statements, terms, or notices provided to you. The Canadian Intelligent Diamond Organization Limited, as described herein, is the primary controller of personal information provided to or collected through the Services.

Information We Collect

We collect information in three ways:

• Information provided directly via forms, applications, and badge scanners.
• Information from third-party sources.
• Automatically collected information through technology.

Data You Provide

The types of personal information we collect directly from you depend on how you interact with us and may include:

• Contact details: Name, email, postal address, social media accounts, phone numbers.
• Account credentials: Username, password, and security questions.
• Profile information: Education, employment background, dietary requirements, and photos.
• Payment information: Credit card or debit card details.
• Comments, feedback, and other information, including customer support requests.
• Sensitive data, such as health information disclosed in emergencies or special accommodations.
• Communication preferences, interests, and location information for specific services.

Data from Other Sources

We may also obtain personal information about you from:

• Our partners for co-branded services or joint marketing activities.
• Social networks when authorized.
• Public sources and data suppliers.

Service Use Data

We may automatically collect data about how you and your devices interact with our services, including:

• Computer/device information such as IP address, browser type, operating system.
• Usage data, including page interactions and clickstream data.
• Location data for location-based services.

How We Use Your Information

We use your personal information to:

• Provide, activate, and manage your access to the services.
• Process transactions and requests.
• Offer customer and technical support.
• Enhance and improve services.
• Provide personalized content based on your preferences.
• Respond to inquiries and notify you of updates.
• Support event safety and comply with legal obligations.

Sharing Your Information

We may share your information with:

• Our affiliates and divisions for operational purposes.
• Service providers for payment processing, IT services, customer support, etc.
• Partners and sponsors for marketing purposes, based on your communication preferences.

Your Choices

You can manage your communication preferences and opt out of sharing information with third parties. You may also control cookies and location data through your device settings.

Data Security

We use appropriate technical and organizational measures to safeguard your information from unauthorized access or disclosure.

Changes to the Privacy Policy

We may occasionally update this Privacy Policy. Updates will be posted on this page, and significant changes will be notified via our services.

Contact Us

For any questions or concerns about this Privacy Policy, please reach out through our Privacy Center or by contacting info@aidi.org.